Automated Alert: No Customer Impact

Incident Report for Twilio

Resolved

We have fully investigated the requesting a number issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

Posted May 11, 2023 - 12:01 PDT

Investigating

Our monitoring systems have detected a potential issue when requesting a number. Our engineering team has been alerted and is actively investigating. We will update as soon as we have additional information.

Posted May 11, 2023 - 11:37 PDT