Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Google Speech Recognition Degraded
Incident
Report for Twilio
Resolved
The incident has been resolved and Google Speech Recognition is operating normally at this time.
Update
Google Speech Recognition is now operating normally. We will continue to monitor for system stability. Customers may still experience Service Unavailable errors for speech requests which have parameters input="speech dtmf" or input="speech". We'll provide another update in 30 minutes or as soon as more information becomes available.
Monitoring
Google Speech Recognition is now operating normally. We will continue to monitor for system stability. Customers may still experience Service Unavailable errors for speech requests which have parameters input="speech dtmf" or input="speech". We'll provide another update in 30 minutes or as soon as more information becomes available.
Identified
Our engineers have identified the issue with Google Speech Recognition where customers may experience Service Unavailable errors for speech requests which have parameters input="speech dtmf" or input="speech". We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are investigating a service interruption with Google Speech Recognition. Customers may experience Service Unavailable errors for speech requests which have parameters input="speech dtmf" or input="speech". We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with Google Speech Recognition. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: PROGRAMMABLE VOICE US1 (Speech Recognition (Gather Speech) US1).