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        AccSec - T-Mobile API Errors

        Incident Report for Twilio

        Resolved

        The issue affecting AccSec integration with T-Mobile has been resolved, and the service is functioning normally at this time.
        Posted Jan 29, 2026 - 06:48 PST

        Monitoring

        We are observing recovery in AccSec integration with T-Mobile, where customers may experience errors when interacting with T-Mobile APIs. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 29, 2026 - 04:54 PST

        Update

        We continue to experience an issue affecting the AccSec integration with T-Mobile, where customers may experience errors when interacting with T-Mobile APIs. This may impact authentication, security, or other services relying on T-Mobile API connectivity. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 29, 2026 - 02:54 PST

        Investigating

        We are experiencing an issue affecting the AccSec integration with T-Mobile, where customers may experience errors when interacting with T-Mobile APIs. This may impact authentication, security, or other services relying on T-Mobile API connectivity. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jan 29, 2026 - 01:54 PST
        This incident affected: ACCOUNT SECURITY (Verify, Lookup).