Inbound Call Failures to a Subset of Twilio Uganda Phone Numbers

Incident Report for Twilio

Resolved

We are no longer observing call failures to a subset of Twilio Uganda phone numbers, Twilio services are operating normally at this time.

Posted May 29, 2024 - 08:48 PDT

Monitoring

We have started seeing recovery for inbound calls to a subset of Twilio Uganda phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted May 29, 2024 - 06:52 PDT

Investigating

We are observing call failures to a subset of Twilio Uganda phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted May 29, 2024 - 05:59 PDT

This incident affected: CARRIER NETWORK (Voice, Middle East & Africa).