Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
API Errors Affecting Multiple Services
Incident
Report for Twilio
Resolved
Starting on 09/21/26 14:27 UTC Twilio customers experienced API errors affecting multiple services. Affected Components:
Phone Numbers
Account Management
Authy > Verify
Programmable Messaging > SMS
Programmable Messaging > Messaging Services
Programmable Messaging > MMS
Programmable Messaging > Conversations
Programmable Video > Group Rooms
Serverless > Studio
Serverless > Sync
Flex > TaskRouter. The issue was resolved on 09/21/26 14:28 UTC
Phone Numbers
Account Management
Authy > Verify
Programmable Messaging > SMS
Programmable Messaging > Messaging Services
Programmable Messaging > MMS
Programmable Messaging > Conversations
Programmable Video > Group Rooms
Serverless > Studio
Serverless > Sync
Flex > TaskRouter. The issue was resolved on 09/21/26 14:28 UTC
Investigating
Our monitoring systems have detected a potential issue with Programmable Message API Errors. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
This incident affected: SERVERLESS (Studio, Sync), PROGRAMMABLE VIDEO (Group Rooms), ACCOUNT SECURITY (Verify), FLEX (Flex Routing), PROGRAMMABLE MESSAGING (MMS, SMS, Conversations, Messaging Services), and PHONE NUMBERS.