Degraded performance of the Lookup service

Incident Report for Twilio

Resolved

This service is operating normally at this time.

Posted Mar 19, 2016 - 01:31 PDT

Monitoring

We have resolved the issue causing Twilio Phone Number Lookup service to return null values, our engineers will continue to monitor while the service returns to a fully operational state

Posted Mar 19, 2016 - 01:21 PDT

Update

We have identified the issue causing the Twilio Phone Numbers Lookup service to return null values and our engineers are working to resolve. Next update in an hour.

Posted Mar 19, 2016 - 00:33 PDT

Identified

We have identified the issue causing the Twilio Phone Numbers Lookup service to return null values and our engineers are working to resolve.

Posted Mar 18, 2016 - 23:51 PDT

Investigating

We are currently investigating an issue with Twilio Phone Numbers Lookup service that is causing lookups to return null values.

Posted Mar 18, 2016 - 23:39 PDT

This incident affected: ACCOUNT SECURITY (Lookup).