SMS Delivery Failures to United Kingdom - O2 Network

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures when sending messages to United Kingdom - O2 Network. This incident has been resolved.

Posted May 25, 2021 - 20:56 PDT

Monitoring

We are observing successful SMS delivery when sending messages to United Kingdom - O2 Network for the last 60 minutes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted May 25, 2021 - 19:00 PDT

Update

We are still investigating SMS delivery failures sending to the United Kingdom - O2 Network. Our engineers are still working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted May 25, 2021 - 17:55 PDT

Update

We are still investigating SMS delivery failures sending to the United Kingdom - O2 Network. Our engineers are still working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted May 25, 2021 - 16:02 PDT

Investigating

We are experiencing SMS delivery failures sending to the United Kingdom - O2 Network. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted May 25, 2021 - 15:09 PDT

This incident affected: CARRIER NETWORK (SMS, Europe).