Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
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Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Voice Quality Issues From A Subset Of Twilio Phone Numbers In Brazil
Incident
Report for Twilio
Resolved
Our engineers have monitored the fix and confirmed that voice quality issues from a subset of Twilio phone numbers to Brazil have been resolved. All services are now operating normally at this time.
Monitoring
We have started seeing recovery for voice quality issues from a subset of Twilio phone numbers to Brazil. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are observing voice quality issues from a subset of Twilio phone numbers to Brazil. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We are observing voice quality issues from a subset of Twilio phone numbers to Brazil. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are observing voice quality issues from a subset of Twilio phone numbers to Brazil. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hours or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (Voice, Latin America).