We have started recovery of the data and we will provide an update shortly.
Posted Oct 28, 2019 - 15:49 PDT
We are continuing to investigate this issue.
Posted Oct 28, 2019 - 15:09 PDT
Voice Insights data via the console dashboard and API is currently delayed. Console Dashboards will show no calls. Our engineers are working to restore data. We will provide an update as soon as we have additional information.
Posted Oct 28, 2019 - 15:06 PDT
This incident affected: PROGRAMMABLE VOICE (Voice Insights).