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Twilio Services
Issues related to Twilio’s Software
    External Connectivity
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      Zipwhip Gateway
      Issues related to Zipwhip's Services
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        System Metrics

        Voice Insights Data via the Console Dashboard and API Delayed

        Incident Report for Twilio

        Resolved

        This incident has been resolved.
        Posted Oct 28, 2019 - 17:51 PDT

        Identified

        We have started recovery of the data and we will provide an update shortly.
        Posted Oct 28, 2019 - 15:49 PDT

        Update

        We are continuing to investigate this issue.
        Posted Oct 28, 2019 - 15:09 PDT

        Investigating

        Voice Insights data via the console dashboard and API is currently delayed. Console Dashboards will show no calls. Our engineers are working to restore data. We will provide an update as soon as we have additional information.
        Posted Oct 28, 2019 - 15:06 PDT
        This incident affected: PROGRAMMABLE VOICE (Voice Insights).
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