This incident has been resolved. All calls to Brazil phone numbers are now functioning. The service is fully operational.
Posted Jun 16, 2016 - 16:35 PDT
Update
We are continuing to work towards a resolution for the issue impacting a small portion of calls to Brazil phone numbers. We will provide next update in 60 minutes.
Posted Jun 16, 2016 - 15:49 PDT
Update
We are continuing to work towards a resolution for the issue impacting a small portion of calls to Brazil phone numbers. Next update in 60 minutes.
Posted Jun 16, 2016 - 14:32 PDT
Update
We have identified an issue with a small portion of calls to Brazil phone numbers and customers may experience a busy signal. Our engineers are working to restore service. Next update in 60 minutes.
Posted Jun 16, 2016 - 13:08 PDT
Identified
We have identified an issue with a small portion of calls to Brazil phone numbers and we working to resolve it. Customers may experience a busy signal.
Posted Jun 16, 2016 - 11:52 PDT
This incident affected: ELASTIC SIP TRUNKING (Origination) and PROGRAMMABLE VOICE (PSTN).