Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        Elevated errors with incoming calls to Brazil phone numbers

        Incident Report for Twilio

        Resolved

        This incident has been resolved. All calls to Brazil phone numbers are now functioning. The service is fully operational.
        Posted Jun 16, 2016 - 16:35 PDT

        Update

        We are continuing to work towards a resolution for the issue impacting a small portion of calls to Brazil phone numbers. We will provide next update in 60 minutes.
        Posted Jun 16, 2016 - 15:49 PDT

        Update

        We are continuing to work towards a resolution for the issue impacting a small portion of calls to Brazil phone numbers. Next update in 60 minutes.
        Posted Jun 16, 2016 - 14:32 PDT

        Update

        We have identified an issue with a small portion of calls to Brazil phone numbers and customers may experience a busy signal. Our engineers are working to restore service. Next update in 60 minutes.
        Posted Jun 16, 2016 - 13:08 PDT

        Identified

        We have identified an issue with a small portion of calls to Brazil phone numbers and we working to resolve it. Customers may experience a busy signal.
        Posted Jun 16, 2016 - 11:52 PDT
        This incident affected: ELASTIC SIP TRUNKING US1 (Origination US1) and PROGRAMMABLE VOICE US1 (PSTN US1).