The issue affecting inbound calls to Twilio Colombia phone numbers has been resolved, and the service is functioning normally at this time.
Posted Apr 15, 2021 - 10:52 PDT
Monitoring
We have started seeing recovery for inbound calls to Twilio Colombia phone numbers for the last 30 minutes. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available. Please let me know if this is correct.
Posted Apr 15, 2021 - 09:26 PDT
Update
We are continuing to experience inbound call failures to Colombia landline numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Posted Apr 15, 2021 - 04:59 PDT
Update
We are continuing to experience inbound call failures to Colombia landline numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Posted Apr 15, 2021 - 00:59 PDT
Update
We are still observing inbound call failures for Colombia landline numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Apr 14, 2021 - 22:59 PDT
Investigating
We are observing inbound call failures for Colombia landline numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Apr 14, 2021 - 21:59 PDT
This incident affected: CARRIER NETWORK (Voice, Latin America).