This incident has been resolved and the purchase of phone numbers is operating normally at this time.
Posted Jan 10, 2020 - 14:45 PST
Identified
Our engineering team has identified the root cause and they are actively fixing the issue. We will provide an update shortly.
Posted Jan 10, 2020 - 12:14 PST
Update
A subset of phone numbers are currently unavailable for purchase via Console or API. When a user tries to purchase an impacted number, an error is returned. This primarily affects the following countries: United States, Canada, United Kingdom, Australia, and France. Our engineering team is engaged and working towards a resolution. We will post an additional update as soon as possible.
Posted Jan 10, 2020 - 10:52 PST
Investigating
Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
