SMS Delivery Delays to Indonesia PT Smartfren

Incident Report for Twilio

Resolved

Incident affecting SMS Delivery Delays to Indonesia PT Smartfren has been resolved and service is operating normally at this time.

Posted Oct 13, 2022 - 11:06 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Indonesia PT Smartfren. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 13, 2022 - 08:41 PDT

Update

We are experiencing SMS delivery delays when sending messages to Indonesia PT Smartfren. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 13, 2022 - 07:47 PDT

Update

We are experiencing SMS delivery delays when sending messages to Indonesia PT Smartfren. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 30 minutes or as soon as more information becomes available.

Posted Oct 13, 2022 - 07:19 PDT

Investigating

Our monitoring systems have detected a potential issue with SMS Delivery Delays to Indonesia PT Smartfren. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Oct 13, 2022 - 07:17 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).