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        SMS Delivery Report Delays to Bell and Bell Aliant Network in Canada

        Incident Report for Twilio

        Resolved

        We are no longer experiencing delivery report delays via a subset of long codes to Bell and Bell Aliant Network in Canada. This incident has been resolved.
        Posted Mar 25, 2024 - 16:41 PDT

        Monitoring

        We are observing recovery in message delivery reports via a subset of long codes to Bell and Bell Aliant Network. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours, or as soon as more information becomes available.
        Posted Mar 25, 2024 - 15:59 PDT

        Investigating

        We are experiencing delays in receiving message delivery reports via a subset of long codes to Bell and Bell Aliant Network. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Mar 25, 2024 - 15:34 PDT
        This incident affected: CARRIER NETWORK (SMS Long Code, North America).