Inbound and Outbound SMS Delivery Delays to A Subset of Australia Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to a subset of Australian numbers. This incident has been resolved.

Posted Oct 01, 2021 - 00:15 PDT

Monitoring

We are observing recovery in inbound and outbound SMS delivery delays to a subset of Australia numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 30, 2021 - 23:00 PDT

Update

We are experiencing inbound SMS delivery delays to a subset of Australia numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 30, 2021 - 21:40 PDT

Investigating

We are experiencing inbound SMS delivery delays to a subset of Australia numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 30, 2021 - 20:43 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).