Default sender ID configured unexpectedly

Incident Report for Twilio

Resolved

We are no longer experiencing the issue with the default sender ID being configured unexpectedly. This incident has been resolved.

Posted Oct 10, 2024 - 01:40 PDT

Monitoring

The issue with the default sender ID being configured unexpectedly is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Oct 10, 2024 - 01:11 PDT

Identified

We’ve identified the issue with the default sender ID being configured unexpectedly. Our team is actively working on a resolution, and we anticipate providing another update in 1 hour or as soon as more information becomes available.

Posted Oct 10, 2024 - 00:12 PDT

Update

We are continue to experience Default sender ID configured unexpectedly. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 09, 2024 - 23:15 PDT

Update

We are continue to experience Default sender ID configured unexpectedly. Our engineers are working to resolve the issue. We will provide another update in 30 minutes or as soon as more information becomes available.

Posted Oct 09, 2024 - 22:47 PDT

Investigating

We've become aware of a potential issue with sender ID. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Oct 09, 2024 - 22:15 PDT

This incident affected: PROGRAMMABLE MESSAGING (MMS, SMS).