SMS Delivery Report Delays to all Networks of New Zealand

Incident Report for Twilio

Resolved

We are no longer observing SMS delivery delays when sending messages to all networks of New Zealand. This incident has been resolved.

Posted Feb 10, 2022 - 20:16 PST

Monitoring

We are observing recovery in SMS delivery delays when sending messages to all networks of New Zealand. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 10, 2022 - 18:25 PST

Update

We are continuing to work with our carrier partner to resolve the issue causing SMS delivery delays when sending messages to all networks of New Zealand. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 10, 2022 - 17:32 PST

Update

We are experiencing SMS delivery delays when sending messages to all networks of New Zealand. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 10, 2022 - 16:54 PST

Investigating

Our monitoring systems have detected a potential issue with SMS delivery Report Delays To multiple networks of New Zealand. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Feb 10, 2022 - 16:30 PST

This incident affected: CARRIER NETWORK (SMS, APAC).