SMS Delivery Delays to Brazil From Registered Sender IDs and Short-codes

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Brazil from registered sender IDs and Short codes. This incident has been resolved.

Posted Aug 04, 2023 - 20:50 PDT

Update

We are observing recovery in SMS delivery delays when sending messages to Brazil from registered sender IDs and Short codes. We still need to continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Aug 04, 2023 - 17:14 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Brazil from registered sender IDs and Short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 04, 2023 - 15:15 PDT

Update

We are still experiencing SMS delivery delays when sending messages to Brazil from registered sender IDs and Short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 04, 2023 - 13:25 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Brazil from registered sender IDs and Short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 04, 2023 - 12:26 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).