We are no longer experiencing SMS delivery delays when sending messages to Zamtel in Zambia, Mcel in Mozambique, Tigo in Senegal and Sudani One in Sudan. This incident has been resolved.
Posted May 08, 2025 - 07:11 PDT
Update
We are observing recovery in SMS delivery delays when sending messages to Zamtel in Zambia, Mcel in Mozambique, Tigo in Senegal and Sudani One in Sudan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted May 08, 2025 - 05:14 PDT
Monitoring
We are observing recovery in SMS delivery delays when sending messages to Zamtel in Zambia, Mcel in Mozambique, Tigo in Senegal and Sudani One in Sudan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted May 08, 2025 - 03:00 PDT
Update
We are continuing to experience SMS delivery delays when sending messages to Zamtel in Zambia, Mcel in Mozambique, Tigo in Senegal and Sudani One in Sudan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted May 08, 2025 - 01:20 PDT
Investigating
We are experiencing SMS delivery delays when sending messages to Zamtel Network In Zambia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted May 08, 2025 - 00:21 PDT
This incident affected: PROGRAMMABLE MESSAGING (SMS) and CARRIER NETWORK (SMS, Middle East & Africa).