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Pricing API Cannot Retrieve Pricing Information for Some Countries
Incident
Report for Twilio
Resolved
This incident has been resolved. Pricing API is operating normally at this time.
Identified
Pricing API cannot retrieve pricing information for the below countries. When attempting to retrieve pricing information for these countries a 404 error will be returned. Our engineering team has identified a root cause and working on the resolution ASAP. We will update as soon as we have more information.
“country_code”: “CO”, “country”: “Colombia”
“country_code”: “CY”, “country”: “Cyprus”
“country_code”: “DO”, “country”: “Dominican Republic”
“country_code”: “EE”, “country”: “Estonia”
“country_code”: “GE”, “country”: “Georgia”
“country_code”: “GH”, “country”: “Ghana”
“country_code”: “GR”, “country”: “Greece”
“country_code”: “IS”, “country”: “Iceland”
“country_code”: “LT”, “country”: “Lithuania”
“country_code”: “LU”, “country”: “Luxembourg”
“country_code”: “LV”, “country”: “Latvia”
“country_code”: “MT”, “country”: “Malta”
“country_code”: “PR”, “country”: “Puerto Rico”
“country_code”: “RO”, “country”: “Romania”
“country_code”: “SI”, “country”: “Slovenia”
“country_code”: “SV”, “country”: “El Salvador”
“country_code”: “TZ”, “country”: “Tanzania”
“country_code”: “CO”, “country”: “Colombia”
“country_code”: “CY”, “country”: “Cyprus”
“country_code”: “DO”, “country”: “Dominican Republic”
“country_code”: “EE”, “country”: “Estonia”
“country_code”: “GE”, “country”: “Georgia”
“country_code”: “GH”, “country”: “Ghana”
“country_code”: “GR”, “country”: “Greece”
“country_code”: “IS”, “country”: “Iceland”
“country_code”: “LT”, “country”: “Lithuania”
“country_code”: “LU”, “country”: “Luxembourg”
“country_code”: “LV”, “country”: “Latvia”
“country_code”: “MT”, “country”: “Malta”
“country_code”: “PR”, “country”: “Puerto Rico”
“country_code”: “RO”, “country”: “Romania”
“country_code”: “SI”, “country”: “Slovenia”
“country_code”: “SV”, “country”: “El Salvador”
“country_code”: “TZ”, “country”: “Tanzania”
Investigating
Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: TWILIO PLATFORM (Billing).