SMS Delivery Delays To Altan Network In Mexico Via A Subset Twilio Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Altan Network In Mexico Via A Subset Twilio Numbers. This incident has been resolved.

Posted Nov 11, 2023 - 15:52 PST

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Altan Network In Mexico Via A Subset Twilio Numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 11, 2023 - 14:14 PST

Update

We are experiencing SMS delivery delays when sending messages to Altan Network In Mexico Via A Subset Twilio Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hour or as soon as more information becomes available.

Posted Nov 11, 2023 - 10:47 PST

Update

We are experiencing SMS delivery delays when sending messages to Altan Network In Mexico Via A Subset Twilio Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.

Posted Nov 11, 2023 - 08:40 PST

Investigating

We are experiencing SMS delivery delays when sending messages to Altan Network In Mexico Via A Subset Twilio Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 11, 2023 - 07:40 PST

This incident affected: PROGRAMMABLE MESSAGING (SMS).