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        SMS Delivery Delays To Altan Network In Mexico Via A Subset Twilio Numbers

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to Altan Network In Mexico Via A Subset Twilio Numbers. This incident has been resolved.
        Posted Nov 11, 2023 - 15:52 PST

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to Altan Network In Mexico Via A Subset Twilio Numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 11, 2023 - 14:14 PST

        Update

        We are experiencing SMS delivery delays when sending messages to Altan Network In Mexico Via A Subset Twilio Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hour or as soon as more information becomes available.
        Posted Nov 11, 2023 - 10:47 PST

        Update

        We are experiencing SMS delivery delays when sending messages to Altan Network In Mexico Via A Subset Twilio Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
        Posted Nov 11, 2023 - 08:40 PST

        Investigating

        We are experiencing SMS delivery delays when sending messages to Altan Network In Mexico Via A Subset Twilio Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Nov 11, 2023 - 07:40 PST
        This incident affected: PROGRAMMABLE MESSAGING (SMS).