Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Toll-Free MMS Delivery Failures for a Subset of Twilio Numbers
Incident
Report for Twilio
Resolved
We are no longer experiencing MMS delivery failures when sending messages to our Toll-Free provider. This incident has been resolved.
Update
We are still observing recovery in MMS delivery failures sending to our Toll-Free provider. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We are observing recovery in MMS delivery failures sending to our Toll-Free provider. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to experience MMS delivery failures sending to our Toll-Free provider. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We are continuing to experience MMS delivery failures sending to our Toll-Free provider. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing MMS delivery failures sending to our Toll-Free provider. Our network engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hours or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with MMS errors. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (MMS Toll-Free, North America).