Twilio Services
Issues related to Twilio’s Software
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    Issues found outside of Twilio’s Network
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      SMS Delivery Delays To Claro Network in Brazil
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays when sending messages to Claro network in Brazil. This incident has been resolved.
      Posted May 17, 2023 - 07:07 PDT
      Monitoring
      We are observing recovery in SMS delivery delays when sending messages to Claro network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted May 17, 2023 - 04:54 PDT
      Update
      We are still experiencing SMS delivery delays when sending messages to multiple networks in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted May 17, 2023 - 02:51 PDT
      Investigating
      We are experiencing SMS delivery delays when sending messages to multiple networks in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted May 17, 2023 - 01:59 PDT
      This incident affected: CARRIER NETWORK (SMS, Latin America).