SMS Delivery Delays to Movistar Mexico

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Movistar Mexico. This incident has been resolved.

Posted May 24, 2021 - 04:13 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Movistar Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.

Posted May 24, 2021 - 03:49 PDT

Update

We are experiencing SMS delivery delays when sending messages to Movistar Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted May 24, 2021 - 02:17 PDT

Update

We are experiencing SMS delivery delays when sending messages to Movistar Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 24, 2021 - 00:24 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Movistar Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted May 23, 2021 - 23:27 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).