MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States

Incident Report for Twilio

Resolved

The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to GCI network subscribers in the United States is operating normally.

Posted Nov 03, 2026 - 16:58 PST

Investigating

Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 03, 2026 - 16:27 PST

This incident affected: CARRIER NETWORK (MMS Long Code, North America) and ZIPWHIP MESSAGING (MMS Long Code, North America).