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        SMS Delivery Receipt Delays to Multiple Networks in US.

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery receipt delays to multiple networks in US via a subset of Twilio short codes. This incident has been resolved.
        Posted Sep 15, 2024 - 19:50 PDT

        Monitoring

        We have started seeing recovery for intermittent SMS delivery receipt delays to multiple networks in US via a subset of Twilio short codes. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Sep 15, 2024 - 17:53 PDT

        Update

        We were experiencing SMS delivery receipt delays to multiple networks in US via a subset of Twilio short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available
        Posted Sep 15, 2024 - 17:06 PDT

        Investigating

        Our monitoring systems have detected a potential issue with SMS Delivery Reporting Delays To Multiple Networks In US Via A Subset Of Twilio Shortcodes . Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Sep 15, 2024 - 16:44 PDT
        This incident affected: CARRIER NETWORK (SMS Short Code, North America).