Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Receipt Delays to Multiple Networks in US.
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery receipt delays to multiple networks in US via a subset of Twilio short codes. This incident has been resolved.
Monitoring
We have started seeing recovery for intermittent SMS delivery receipt delays to multiple networks in US via a subset of Twilio short codes. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We were experiencing SMS delivery receipt delays to multiple networks in US via a subset of Twilio short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available
Investigating
Our monitoring systems have detected a potential issue with SMS Delivery Reporting Delays To Multiple Networks In US Via A Subset Of Twilio Shortcodes . Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (SMS Short Code, North America).