SMS Delivery Delays and Failures to Zain/CelTel in Niger 614-02.

Incident Report for Twilio

Resolved

We are no longer experiencing SMS Delivery Delays and Failures to Zain/CelTel in Niger 614-02. This incident has been resolved.

Posted Sep 29, 2025 - 18:19 PDT

Update

We continue observing recovery in SMS Delivery Delays and Failures to Zain/CelTel in Niger 614-02. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 29, 2025 - 16:13 PDT

Monitoring

We are observing recovery in SMS Delivery Delays and Failures to Zain/CelTel in Niger 614-02. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 29, 2025 - 14:22 PDT

Investigating

We are experiencing SMS Delivery Delays and Failures to Zain/CelTel in Niger 614-02. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 29, 2025 - 13:19 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).