Elevated Call Failures to Twilio French Phone Numbers

Incident Report for Twilio

Resolved

All services are fully operational.

Posted Nov 01, 2017 - 10:44 PDT

Monitoring

Our carrier partner has resolved the issue impacting a small percentage of Twilio numbers in France. We will continue to monitor the service, which is fully operational at this time.

Posted Nov 01, 2017 - 10:30 PDT

Investigating

We are currently investigating elevated call failures to a small percentage of Twilio numbers in France. Our engineers are working with the local carrier partners to restore service. We will provide an update as soon as we have additional information.

Posted Nov 01, 2017 - 08:35 PDT

This incident affected: PROGRAMMABLE VOICE US1 (PSTN US1).