SMS on Toll Free US/CA numbers failing

Incident Report for Twilio

Resolved

This issue has been resolved and new messages are being delivered in real time. Messages sent during the issue will not be delivered.

Posted Dec 09, 2016 - 13:21 PST

We are currently seeing both Inbound & outbound toll-free SMS being delivered normally. We are monitoring the situation.

Posted Dec 09, 2016 - 12:38 PST

We have identified the problem and the team is working to restore service.

Posted Dec 09, 2016 - 12:08 PST

We are experiencing deliverability failures on inbound and outbound toll-free SMS.

Posted Dec 09, 2016 - 12:03 PST

This incident affected: PROGRAMMABLE MESSAGING (SMS).