SMS Delivery Delays from Twilio to Telekom Srbija Serbia

Incident Report for Twilio

Resolved

The incident has been resolved and SMS delivery from Twilio to Telekom Srbija network subscribers in Serbia is operating normally.

Posted Feb 18, 2026 - 16:08 PST

Monitoring

We have observed a recovery in SMS delivery from Twilio to Telekom Srbija network subscribers in Serbia and are monitoring service stability. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 18, 2026 - 14:20 PST

Update

Twilio customers may be experiencing SMS delivery delays from Twilio to Telekom Srbija network subscribers in Serbia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 18, 2026 - 13:18 PST

Investigating

Twilio customers may be experiencing SMS delivery delays from Twilio to Telekom Srbija network subscribers in Serbia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 18, 2026 - 13:08 PST

This incident affected: CARRIER NETWORK (SMS, Europe).