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        Inbound call failures in Brazil to a subset of Twilio numbers

        Incident Report for Twilio

        Resolved

        This incident has been resolved
        Posted Jan 27, 2018 - 13:54 PST

        Monitoring

        All inbound calls in Brazil are now completing successfully. Our team will continue to monitor.
        Posted Jan 27, 2018 - 13:23 PST

        Identified

        We are working with our carrier partner to resolve the issue. Next update in 2 hours.
        Posted Jan 27, 2018 - 11:47 PST

        Investigating

        We are experiencing inbound call failures on a subset of Brazilian phone numbers specifically impacting Goiânia (+5562). We are working with our carrier partner to resolve the issue. Next update in 1 hour.
        Posted Jan 27, 2018 - 10:28 PST
        This incident affected: PROGRAMMABLE VOICE US1 (PSTN US1).
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