Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        SMS Delivery Delays To MTN Network in Zambia

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to MTN Network in Zambia. This incident has been resolved.
        Posted Jan 19, 2025 - 13:49 PST

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to MTN Network in Zambia. We will continue monitoring the service to ensure a full recovery. Another update will be provided in 2 hours or as soon as more information becomes available.
        Posted Jan 19, 2025 - 11:48 PST

        Investigating

        We are experiencing SMS delivery delays when sending messages to MTN Network in Zambia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jan 19, 2025 - 10:49 PST
        This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).