In progress call recording and call modification are operating normally at this time. This incident has been resolved.
Posted Aug 28, 2026 - 15:43 PDT
Update
In progress call recording and call modification are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Posted Aug 28, 2026 - 15:12 PDT
Monitoring
In progress call recording and call modification are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Posted Aug 28, 2026 - 14:42 PDT
Update
Our engineers have identified the issue where a small set of in progress call recordings cannot be modified and a small set of calls modification will not work and are working to deploy a fix. We expect to provide another update in 4 hours or as soon as more information becomes available.
Posted Aug 28, 2026 - 13:47 PDT
Update
Our engineers have identified the issue where a small set of in progress call recordings cannot be modified and a small set of calls modification will not work and are working to deploy a fix. We expect to provide another update in 2 hour or as soon as more information becomes available.
Posted Aug 28, 2026 - 11:32 PDT
Identified
Our engineers have identified the issue where a small set of in progress call recordings cannot be modified and a small set of calls modification will not work and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Aug 28, 2026 - 10:31 PDT
This incident affected: PROGRAMMABLE VOICE US1 (Voice REST API US1).