SMS Delivery Failures on Orange Jordan Network

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures to the Jordan Orange network. This incident has been resolved.

Posted Mar 01, 2021 - 08:25 PST

Monitoring

We are now observing successful SMS delivery to the Jordan Orange network. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 01, 2021 - 06:50 PST

Update

We are still experiencing delivery failures when sending messages to Orange Jordan Network. Our carrier have confirmed that the issue is related to Orange local Network and they are working on fixing the issue. We expect to provide another update in 4 hour or as soon as more information becomes available.

Posted Mar 01, 2021 - 04:19 PST

Update

We are still experiencing delivery failures when sending messages to Orange Jordan Network. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hour or as soon as more information becomes available.

Posted Mar 01, 2021 - 02:23 PST

Investigating

We are experiencing delivery failures when sending messages to Orange Jordan Network. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 01, 2021 - 01:24 PST