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      Issues related to Zipwhip's Services
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        System Metrics

        A Subset of Customers Is Experiencing Errors With GET Requests to Calls

        Incident Report for Twilio

        Resolved

        We are no longer experiencing errors with GET requests to /Calls, impacting their ability to retrieve call data. This incident has been resolved.
        Posted Jul 29, 2025 - 12:25 PDT

        Update

        A subset of customers is experiencing errors with GET requests to /Calls, impacting their ability to retrieve call data. Call creation and control are unaffected. We will provide an update in 1 hour or as soon as more information becomes available.
        Posted Jul 29, 2025 - 12:21 PDT

        Investigating

        A subset of customers is experiencing errors with GET requests to Calls, impacting their ability to retrieve call data. Call creation and control are unaffected. We will provide an update in 1 hour or as soon as more information becomes available.
        Posted Jul 29, 2025 - 12:18 PDT
        This incident affected: PROGRAMMABLE VOICE (Voice REST API).