SMS Delivery Delays to Multiple Networks in Brazil

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to multiple networks in Brazil. This incident has been resolved.

Posted Jan 28, 2025 - 19:49 PST

Monitoring

We are observing recovery in SMS delivery delays when sending messages to multiple networks in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 28, 2025 - 18:52 PST

Investigating

We are experiencing SMS delivery delays when sending messages to multiple networks in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 28, 2025 - 17:56 PST

This incident affected: CARRIER NETWORK (SMS, Latin America).