Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        Delays in helpdesk responses via email

        Incident Report for Twilio

        Resolved

        Our helpdesk software is operating normally at this time
        Posted Dec 23, 2015 - 11:01 PST

        Update

        We are currently monitoring an issue with our help desk software and customers may experience a delay in support responses.
        Posted Dec 23, 2015 - 10:48 PST

        Identified

        We are currently experiencing an issue with our help desk software and will have delayed support responses.
        Posted Dec 23, 2015 - 09:23 PST