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      SMS Delivery Failures To A Subset Of Phone Numbers In Brazil
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery failures to a subset of phone numbers in Brazil. This incident has been resolved.
      Posted Nov 30, 2024 - 21:23 PST
      Monitoring
      We are observing successful SMS delivery failures to a subset of phone numbers in Brazil. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 30, 2024 - 19:32 PST
      Investigating
      We are experiencing SMS delivery failures to a subset of phone numbers in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 30 minutes or as soon as more information becomes available.
      Posted Nov 30, 2024 - 19:10 PST
      This incident affected: CARRIER NETWORK (SMS, Latin America) and PROGRAMMABLE MESSAGING (SMS).
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