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Outbound SMS delivery delays to O2 in UK
Incident Report for Twilio
Resolved
This incident has been resolved.
Posted 2 months ago. Dec 06, 2018 - 04:11 PST
Monitoring
We're currently observing full and stable recovery for SMS delivery to the O2 network in the UK. We will continue to monitor to ensure there are no further problems.
Posted 2 months ago. Dec 06, 2018 - 03:38 PST
Identified
The operator has confirmed that they have identified a software issue on their network, which is causing widespread issues delivering SMS to their subscribers. We will provide an update when we have further information.
Posted 2 months ago. Dec 06, 2018 - 03:09 PST
Investigating
We have detected an issue delivering to the O2 network in UK. We will continue to investigate and work with our partners. We will provide an update when we have further information.
Posted 2 months ago. Dec 06, 2018 - 02:47 PST
This incident affected: PROGRAMMABLE MESSAGING (SMS).