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Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delays to Claro in Colombia
      Incident Report for Twilio
      Resolved
      We are no longer experiencing delivery delays when sending to the Claro network in Colombia. This incident has been resolved.
      Posted Sep 14, 2020 - 19:53 PDT
      Monitoring
      We are observing recovery in delivery delays when sending to the Claro network in Colombia. We will continue monitoring the service to ensure a full recovery. We will provide another update once more information becomes available.
      Posted Sep 14, 2020 - 18:53 PDT
      Investigating
      We are observing SMS delivery delays for messages from Twilio to the Claro network in Colombia. We are working with our carrier partners to resolve the issue and will provide an update as soon as we have more information.
      Posted Sep 14, 2020 - 18:04 PDT
      This incident affected: CARRIER NETWORK (SMS, Latin America).
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