Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Super SIM may Experience Failures Connecting to the Network
Incident
Report for Twilio
Resolved
New sessions are no longer experiencing connectivity failures and Super Sim is operating normally at this time.
Monitoring
Super Sim is now operating normally and new sessions are no longer experiencing connectivity failures. We will continue to monitor the situation before we mark the incident as fully resolved. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
Our team continues to investigate this issue. We will provide an update in 4 hours or as soon as additional information is available.
Update
We continue to investigate this issue. We will provide an update in 2 hours or as soon as additional information is available.
Investigating
Our monitoring systems have detected a potential issue with devices using Super Sim which may experience connectivity failures. Only new sessions may be affected. Existing sessions should not experience any issues. Our engineering team has been alerted and is actively investigating. We will update you in 1 hour or as soon as we have more information.