Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Super SIM Network Connectivity Issues
      Incident Report for Twilio
      Resolved
      We are no longer experiencing Super SIM connectivity issues. This incident has been resolved.
      Posted Sep 21, 2022 - 04:20 PDT
      Monitoring
      We are observing recovery in Super SIM connectivity issues with two of our partners outside Northern America. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
      Posted Sep 21, 2022 - 03:49 PDT
      Update
      We are continuing to experience Super SIM connectivity issues with two of our partners outside Northern America since 7:33AM UTC. We also see impacted devices reconnecting to backup providers. Our engineering team is actively working with the affected network provider to resolve the issue. We will provide another update in 2 hours or sooner once more information becomes available.
      Posted Sep 21, 2022 - 02:22 PDT
      Update
      Since 7:33AM UTC we are experiencing Super SIM connectivity issues with two of our partners outside Northern America. We also see impacted devices reconnecting to backup providers. Our engineering team is actively working with the affected network provider to resolve the issue. We will provide another update in 1 hour or sooner once more information becomes available.
      Posted Sep 21, 2022 - 01:22 PDT
      Investigating
      Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Sep 21, 2022 - 01:09 PDT
      This incident affected: INTERNET OF THINGS (Super SIM).