Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Delays in looking up messages in Console and REST API
Incident
Report for Twilio
Resolved
All systems are normal.
Monitoring
Our system has recovered. All messages are available for lookup. We continue to monitor.
Update
Our system has mostly recovered. Roughly 10% of customers will still experience delays retrieving message lists. Our next update will be within two hours.
Update
Our system has mostly recovered. Roughly 20% of customers will still experience delays retrieving message lists. We expect recovery within four hours. Our next update will be within four hours.
Update
We have identified the issue. Instance fetches are now working properly. The team is working on fixing retrieval of list message resources. Next update within the hour.
Identified
We are currently experiencing delays in looking up messages in the Console and REST API. Users looking up messages that have been sent are seeing delays. Our engineering team is looking into the incident and actively working to resolve it. We will post another update within the hour.
This incident affected: DEVELOPER TOOLS (Console, REST API).