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        Call Failures to Multiple Networks in Thailand

        Incident Report for Twilio

        Resolved

        Call failures to multiple networks in Thailand have been resolved and service is operating normally at this time.
        Posted Apr 23, 2022 - 06:59 PDT

        Update

        We have started seeing recovery for call failures to multiple networks in Thailand. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Apr 23, 2022 - 05:04 PDT

        Monitoring

        We have started seeing recovery for call failures to multiple networks in Thailand. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Apr 23, 2022 - 03:09 PDT

        Update

        The issue causing call failures to multiple networks in Thailand has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Apr 23, 2022 - 02:56 PDT

        Identified

        The issue causing call failures to multiple networks in Thailand has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Apr 23, 2022 - 01:59 PDT

        Update

        We continue to experience call failures to multiple networks in Thailand. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Apr 22, 2022 - 23:55 PDT

        Update

        We are experiencing call failures to multiple networks in Thailand. Our engineers are investigating and working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Apr 22, 2022 - 23:02 PDT

        Investigating

        Our monitoring systems have detected a potential issue with call failures to multiple networks in Thailand. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Apr 22, 2022 - 22:56 PDT
        This incident affected: CARRIER NETWORK (Voice, APAC).
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