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Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
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      SMS Delivery Delays to Telcell Network in Zimbabwe
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays when sending messages to Telcell Network in Zimbabwe. This incident has been resolved.
      Posted Dec 24, 2024 - 09:23 PST
      Update
      We continue experiencing SMS delivery delays when sending messages to Telcell Network in Zimbabwe. Our engineers are still working with our carrier partner to resolve the issue. We will provide a new update in 16 hours or as soon as more information becomes available.
      Posted Dec 24, 2024 - 01:24 PST
      Update
      We continue experiencing SMS delivery delays when sending messages to Telcell Network in Zimbabwe. Our engineers are still working with our carrier partner to resolve the issue. We will provide a new update in 8 hours or as soon as more information becomes available.
      Posted Dec 23, 2024 - 17:30 PST
      Update
      We continue to experience SMS delivery delays when sending messages to Telcell Network in Zimbabwe. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted Dec 23, 2024 - 13:30 PST
      Update
      We are still experiencing SMS delivery delays when sending messages to Telcell Network in Zimbabwe. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Dec 23, 2024 - 11:30 PST
      Update
      We are experiencing MMS/SMS delivery delays when sending messages to Telcell Network in Zimbabwe. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Dec 23, 2024 - 10:31 PST
      Investigating
      Our monitoring systems have detected a potential issue with SMS Delivery Delays to Telcell Network in Zimbabwe. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Dec 23, 2024 - 09:43 PST
      This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).
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