Issue with errors on trial phone number provisioning

Incident Report for Twilio

Resolved

Trial phone number provisioning is now operating normally. No new errors reported. This incident has been resolved.

Posted Aug 24, 2024 - 17:48 PDT

Monitoring

Trial phone number provisioning is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Aug 24, 2024 - 11:57 PDT

Update

Our engineers are actively investigating the issue with errors on trial phone number provisioning and are working to deploy a fix. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Aug 24, 2024 - 04:02 PDT

Update

Our engineers are actively investigating the issue with errors on trial phone number provisioning and are working to deploy a fix. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Aug 24, 2024 - 00:22 PDT

Update

Our engineers are actively investigating the issue with errors on trial phone number provisioning and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 23, 2024 - 22:26 PDT

Update

Our engineers have identified the issue with errors on trial phone number provisioning and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 23, 2024 - 21:33 PDT

Investigating

Our monitoring systems have detected a potential issue with errors on trial phone number provisioning on the Twilio console. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Aug 23, 2024 - 21:07 PDT

This incident affected: PHONE NUMBERS.