Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delays to Kolbi / ICE Network in Costa Rica
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays when sending messages to Kolbi / ICE Network in Costa Rica. This incident has been resolved.
      Posted Oct 08, 2024 - 11:07 PDT
      Update
      We are still observing recovery in SMS delivery delays when sending messages to Kolbi / ICE Network in Costa Rica. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Oct 08, 2024 - 10:17 PDT
      Monitoring
      We are observing recovery in SMS delivery delays when sending messages to Kolbi / ICE Network in Costa Rica. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Oct 08, 2024 - 08:17 PDT
      Update
      We continue experiencing SMS delivery delays when sending messages to Kolbi / ICE Network in Costa Rica. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted Oct 08, 2024 - 04:24 PDT
      Update
      We continue experiencing SMS delivery delays when sending messages to Kolbi / ICE Network in Costa Rica. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Oct 08, 2024 - 02:19 PDT
      Investigating
      We are experiencing SMS delivery delays when sending messages to Kolbi / ICE Network in Costa Rica. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Oct 08, 2024 - 01:31 PDT
      This incident affected: CARRIER NETWORK (SMS, Latin America).