Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        Intelligent Alerts Currently Unavailable

        Incident Report for Twilio

        Resolved

        The issue with Intelligent Alerts has been resolved and the service is operating normally at this time. We will continue to ensure system stability.
        Posted May 11, 2026 - 02:26 PDT

        Monitoring

        We are seeing recovery for Intelligent Alerts and the service is now operating normally. We will continue to monitor the service for system stability. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted May 11, 2026 - 00:41 PDT

        Investigating

        We are currently investigating an issue where Intelligent Alerts may be unavailable for some customers. Our engineering team has been alerted. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted May 11, 2026 - 00:27 PDT
        This incident affected: PROGRAMMABLE MESSAGING (Intelligent Alerts).