SMS Delivery Delays to Cell C Network in South Africa

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Cell C Network in South Africa. This incident has been resolved.

Posted Aug 23, 2024 - 05:12 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Cell C Network in South Africa. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 23, 2024 - 03:14 PDT

Update

We continue to experience SMS delivery delays when sending messages to Cell C Network in South Africa. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 23, 2024 - 01:08 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Cell C Network in South Africa. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 23, 2024 - 00:14 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).