We are no longer experiencing SMS delivery delays when sending messages to Safaricom Network in Kenya. This incident has been resolved.
Posted Dec 04, 2023 - 14:34 PST
Monitoring
We are observing recovery in SMS delivery delays when sending messages to Safaricom Network in Kenya. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Dec 04, 2023 - 12:40 PST
Update
We are experiencing SMS delivery delays when sending messages to Safaricom Network in Kenya. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Dec 04, 2023 - 11:43 PST
Investigating
Our monitoring systems have detected a potential issue SMS delivery delays to Safaricom Network in Kenya. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Dec 04, 2023 - 11:34 PST
This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).
